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Cookie and Privacy Policy

Privacy & Cookie Policy

Effective Date: 09/14/2025
Last Updated: 09/14/2025

Welcome to The Foundry Studio. Your privacy matters. This policy explains how we collect, use, share, and protect your personal information, how we use cookies and tracking technologies, and your rights under Canadian law.

1. Who We Are

The Foundery Studio (“we”, “us”, “our”) operates the website https://www.thefounderystudio.com/ (the “Site”). We are responsible for, and control the means of, any personal information we collect through the Site.

Contact Information:
If you have questions about this policy or our privacy practices, you can contact us at:

2. What Personal Information We Collect

We collect personal information when you voluntarily provide it to us. This may include:

  • Full name

  • Email address

  • Phone number

  • Mailing or billing address

  • Payment/billing information (if you purchase from us)

  • Any other information you choose to provide (e.g. in feedback, inquiries, forms)

We may also collect certain technical information automatically when you use the Site (see Cookies & Tracking, below).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and communicate with you

  • To fulfill purchases, process payments, send invoices, and deliver services or products

  • To send you updates, marketing or promotional materials (only if you have consented)

  • To improve, maintain, and personalize the Site (including via Google Analytics)

  • To manage our relationship with you, including customer support

  • To comply with legal obligations

4. Billing & Payment Information

If you make a purchase, we collect and store billing / payment details as needed to process the transaction. We do not sell your billing or payment information. Your payment information is protected with appropriate security measures.

5. Sharing & Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following ways:

  • With service providers who help us to operate the Site, process payments, or deliver services (e.g. payment processors)

  • With third-party analytics or CRM providers (for example, Google Analytics, HubSpot), but only if you consent

  • If required by law, or in response to legal process or government request

  • In connection with a merger, acquisition, or sale of assets, provided appropriate protections are in place

6. Cookies & Tracking Technologies

What are cookies and tracking technologies

Cookies are small files placed on your device that help us recognize you, remember your preferences, and collect usage information. We also use tracking technologies (e.g. web beacons) for analytics.

Types of cookies we use

TypePurpose

Strictly necessary cookies - Needed for the Site to function (e.g. enabling purchases, login sessions)

Analytics cookies- Help us understand how users interact with our Site (e.g. Google Analytics)

Functional cookies - Remember your preferences (e.g. language, layout)

Marketing / Third-party cookies - Used only with your consent, e.g. to deliver personalized marketing or track interactions through HubSpot or similar tools

Consent & control

  • Before placing non-essential cookies (analytics, marketing, tracking), we will obtain your consent.

  • You can decline or withdraw your consent at any time (see how below).

  • You may also disable cookies via your browser settings, but note: some features of the Site may not work properly if cookies are disabled.

7. Your Rights Under PIPEDA & CASL

Under PIPEDA, you have the following rights:

  • The right to access your personal information we hold, and to ask for corrections if it is inaccurate or incomplete.

  • The right to withdraw consent at any time, subject to legal or contractual restrictions.

  • The right to request deletion of your personal information, subject to any legal retention obligations.

  • The right to complain to our Privacy Officer if you believe we have violated your privacy rights; and to the Office of the Privacy Commissioner of Canada if necessary.

Under CASL:

  • If you receive marketing or promotional electronic messages (e.g. email) from us, you have the right to unsubscribe or opt-out at any time.

  • We will identify ourselves properly in any commercial message, and include a simple way to unsubscribe.

8. Data Retention & Security

  • We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law.

  • We take reasonable technical, administrative, and physical safeguards to protect personal information from loss, theft, unauthorized access, disclosure, copying, use or modification.

  • In the case of a data breach involving sensitive information, we will follow all required legal steps, including notification to affected individuals and regulators as required under applicable law.

9. International Transfers

If any personal data is transferred outside of Canada (for example, to Google, HubSpot servers located abroad), we ensure there are contractual or other legal safeguards to protect your information in accordance with PIPEDA.

10. Modifications to This Policy

We may update this Privacy & Cookie Policy from time to time. When changes are made, we will revise the “Last Updated” date. If the changes are material, we may notify you via the Site or by email (if you have given that) before or shortly after they take effect.

11. How to Withdraw Consent / Unsubscribe

  • To withdraw consent to collection, use, or disclosure of your personal information, contact us via the contact details above.

  • To opt-out of marketing messages, follow the unsubscribe link in the emails (or other commercial messages) or contact us.

  • To stop non-essential cookies, adjust your browser settings or use our cookie consent tool on the Site.

12. Jurisdiction & Governing Law

This policy is governed by the laws of the Province of British Columbia and the laws of Canada. Any dispute related to this policy will be subject to the jurisdiction of courts in British Columbia.

Cookie Notice (Banner)

When you first visit the Site, you will see a cookie notice/banner that:

  • Informs you that the Site uses cookies and tracking technologies

  • Explains the types of cookies used (necessary, analytics, marketing)

  • Provides a link to this Privacy & Cookie Policy

  • Gives you the choice to accept or decline non-essential cookies

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